Fritschi Freeride issues

Hi all,

I got my wife a pair of freerides this Christmas and they seem to work just fine except when she tries to step into the bindings. No matter how hard she pushes, the heel of her boot just won't lock down in the binding. She has to bend down and physically lift up on the back of the binding to click in. I've checked the DIN settings and the length of the binding and everything appears to be set up correctly. Has anyone else had this problem? Any ideas how to solve it?

Thanks,
Brian

Could be that the heel of the ski boot is worn right at the back edge and therefore doesn't engage the lever properly.???
My wife also had this problem but it wasn't the binding or ski, just the way she tried to click in. She could never exert enough force by just kicking her heel down.
I showed her how to put all the weight on her heel by leaning back and slowly pressing down through her heels rather than try an explosive kick down and now she can do it every time.
Previous to that she thought the binding defective but it wasn't.
Not suggesting that's the case here but maybe????

Could be that the heel of the ski boot is worn right at the back edge and therefore doesn't engage the lever properly.???
My wife also had this problem  but it wasn't the binding or ski, just the way she tried to click in.  She could never exert enough force by just kicking  her heel down.
I showed her how to put all the weight on her heel by leaning back and slowly pressing down through her heels rather than try an explosive kick down and now she can do it every time.
Previous to that she thought the binding defective but it wasn't.
Not suggesting that's the case here but maybe????

I can't even get the boot to click in with my hands. Really strange. And her boots and bindings are brand new.

mmmhhh.  ???
Might want to try the SLOW , lean back and press down with heels things though just to rule it out.
For 6 months I went through the " you need to fix my bindings, they're broke" from the wifey until I showed her this technique and she finally agreed to try it and not blame the bindings and me.

If they are adjusted for the right length, correct DIN etc, don't know what it could be?

Edit. Further thoughts. What kind of boot AT or Alpine? Check the toe height . If set up for an AT boot sometimes if used with a Alpine boot which sometimes have thicker toe bill, you can't get the toe piece in as far as it should go and makes heel engagement difficult.

Back the toe height off all the way and wind down din to minimum then set length v.slightly long - what happens now?

Try a different boot.

I have this same problem with my son's diamer II's. He can only engage them by bending down and pulling him up, but I just assumed it was because at 75lbs he didn't have the weight and strength to do it. I'll have to check the toe height and see if that helps.