FAQ - All

You can log into the TAY site with any of these elements:

• Username + password
• Email + password
• Social media account - you need to link your social media account with your TAY site account; at the moment, we support Facebook and Google account linking

If you'd like to be notified of new TR submissions, please follow these steps:

1. Visit the My Profile page (you can get there from anywhere on this site by clicking on My >> Profile on the top navigation bar ... see the first screenshot).
2. Look for the icon, and if it says "On", you're good to go
3. If it says "Off", then click on the icon >> Profile (see the second screenshot)
4. On the Edit Profile page: In the Info tab look for the New TR Notifications field, and click on the "On" option
5. Click on the Update button

If you are logged in, but simply wish to update your password, scroll down.

If you forgot your password and need to reset it:

1. Go to the Login page (or on the top navigation click on My >> Login)
2. On the Login page locate the "Forgot..." section and click on username or password
3. On the next page: Enter your email address, check off the "I'm not a robot" checkbox, and click on the Submit button
4. Follow instructions in the email sent to the address you entered above (if the email doesn't arrive in 5-10 minutes, check your Spam/Junk folder) 

If you are able to log in, but simply wish to update your password or username:

1. Visit the My Profile page (you can get there from anywhere on this site by clicking on My >> Profile on the top navigation bar).
2. On the Profile page: Click on the icon >> Login/Password (see the screenshot)
3. On the Update Login Credentials page: Make the desired changes, and click on the Submit button

Please note you must be logged in. Then:

1. Visit the My Profile page (you can get there from anywhere on this site by clicking on My >> Profile on the top navigation bar ... see the first screenshot).
2. On the Profile page: Click on the icon >> Profile (see the second screenshot)
3. On the Edit Profile page: Make the desired changes, and click on the Update button

This new TAY site, launched in April 2020, is not simply an upgrade of the old SW, but a complete rebuild, using a different platform.

In any decent system, passwords get encrypted before being stored in the database, and every system uses a different type of encryption. Therefore, there was no way for us to un-encrypt them from the old system (that's a good thing) before migrating (and re-encrypting) to the new one. Instead, we'll need your help by resetting your password, which is super easy.

To reset your password, please follow these steps.