Why is my password from the old TAY site not working?

This new TAY site, launched in April 2020, is not simply an upgrade of the old SW, but a complete rebuild, using a different platform.

In any decent system, passwords get encrypted before being stored in the database, and every system uses a different type of encryption. Therefore, there was no way for us to un-encrypt them from the old system (that's a good thing) before migrating (and re-encrypting) to the new one. Instead, we'll need your help by resetting your password, which is super easy.

To reset your password, please follow these steps.