Crystal and Big Sky and Boyne Resorts

Unbelievable. Do you suppose they thought no one would notice? It's nice to be assured that while someone is bending you over they're also pretty sure you're a complete moron.

Anyone want to organize a phone campaign?

After I get a response from crystal I would like to take some action if they do not live up top their agreement. I'm still waiting to hear from them but will step up the heat next week.

One possibility is a class action. Another is demanding a refund.

Hopefully Crystal will decide not to lie, cheat, and steal by selling a promise then taking it away. And we're talking about over $600 for the 10 free lift tickets for big sky.

Unbelievable. Do you suppose they thought no one would notice? It's nice to be assured that while someone is bending you over they're also pretty sure you're a complete moron.

Anyone want to organize a phone campaign?

I hope you do get a response. I've not.

I assume you mean a response to the pricing of rates for youth tickets as alluded to above. (As you wrote, "I wrote them last week about the new children's pass pricing structure and have heard zip. I don't expect that I will.")

My issue is different because it involves fraud and I guarantee that I will get some sort of response.

I hope you do get a response. I've not.

I have both complaints. Pricing and bait-and-switch.

Just indicating that I don't think they're highly motivated toward responsiveness. Certainly a letter from your attorney threatening a class-action might be more inspiring, and could well cost you more to send than the price of the pass, let alone the prosecution of the case. Unless of course you're a lawyer!

Off Piste:Cool. Thanks for your support. I am glad to hear that you're concerned about the changing of conditions for the "free" 10 days at Big Sky. I want to get past the ski for free idea. It is not free. It is part of the benefit of the season pass. Part of the deal. What was promised and paid for.

There is. like I said, the credit card company if one is lookinng for a refund. There is also the state attorney general for fraud.

My experience with class actions is that the attorney gets the fee from the company that is defrauding as part of the settlement. Also, all persons who bought a season's pass prior to the changing conditions and requirements would be included in the class action and it's up to folks to notify the atty if you wish NOT to be included in the class action, i.e., you have to opt out.

(Note: I am not an atty and if I am totally off base here I trust an an atty reading this will straighten me out. I am just going by past experience.)

Because Boyne is a corporation I didn't expect an immediate response from Crystal. Right now I am creating a paper trail. And, I hope that Boyne will do the right thing and this will be a moot discussion.

I have both complaints. Pricing and bait-and-switch.

Just indicating that I don't think they're highly motivated toward responsiveness. Certainly a letter from your attorney threatening a class-action might be more inspiring, and could well cost you more to send than the price of the pass, let alone the prosecution of the case. Unless of course you're a lawyer!