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G3 ION Service Announcement - Warranty (UPDATED)

  • telemack
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8 years 6 months ago #229856 by telemack
I sent mine in and got them back in the mail after 3-4 weeks. G3 said the owner pays return shipping b/c it's a voluntary recall ???

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  • davidG
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8 years 6 months ago #229857 by davidG
So, Dostie was suggesting the Ion may be the best choice for TTS..

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  • rippy
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8 years 4 months ago - 8 years 4 months ago #229964 by rippy
I sent my Ion 10's in about 6 weeks ago and just received a rather beat up and heavily scarred set of heels. These are not what was sent to them at all...used mine a couple days and they were near perfect. I've sent back an e-mail asking for the correct (my original) heels and I will be very disappointed if they can't resolve this. UPDATE: Curtis with G3 shares my concern and will ship a new set of heels. I'm returning the chewed up pair I received and things should be resolved soon. My confidence is restored!

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