warped Dynafit TLT 6 boots

good advice Chris--in fact it's an avenue I've gone down. Brandon (I think it was), a local Dynafit rep at Vertfest, told me that I should take them either to him (which meant driving up to the Pass again the next day which I wasn't planing on doing) or take them to Evo or Proski, official Dynafit dealer/shops. But when I took them to Evo and talked to GregL the first thing he asked me was "did you get them here?" I didn't (I did try though, I got the boots as a 'price match'; Evo wouldn't price match them, Backcountry would, so that's where I got them). So I respected that and didn't push it, Greg's a nice guy. We did do a half-assed trial on the wobbly display demo binding  (I had brought my boots in), but mostly just hobnobbed about skiing in general. No rigorous tests.

I really like the idea of having an official Dynafit shop representative in the NW--it makes a lot of sense. It seems like an efficient way of going about it since there is a big contingent of Dynafit users in these parts... and they wouldn't all have to go through Boulder CO. It would cut down on a lot of shipping and time spent, and streamline the whole communication equipment testing process. I did pass this idea along to Lydia at Salewa/Dynafit Boulder during my initial contact before dealing with Mike.

GregL at Evo told me that they pretty much follow the same process if I had got my boots there--they send them to Boulder. 
So that's what I ended up doing--with obviously mixed results... to put it nicely.  I still have no clue how Mike Eisenbrown came up with "there's nothing wrong with the boots/ they are within 1mm of each other" when they clearly are not.  I feel like I'm dealing with an insurance agent... which I guess I kind of am.

Along those lines, to borrow an analogy from SKIER-X, when an automobile's chassis is no longer square, the car is considered totaled.  My Dynafit TLT6 boots are definitely not square. (but they weren't in a crash, just out of the box)

any way you can get wildsnow to play this at all? frankly that's probably one of the best sites to make a loud noise and get proper customer support response. Major bummer

would be nice but Lou runs that site and picks his topics... I imagine Louie, who is local, checks TAY regularly (unless of course he's in a tent in Alsaka somewhere..). I've skied with him, he's great, but that's a choice they would have to make.

Not to beat this into the ground but to complete the bigger picture the Dynafit Speed Turn binding that I used for the above mount also came somewhat defective. One of the leash loops pulled right out... completely unattached.  It's minor so I never brought it up with Dynafit warranty (not worth the hassle), but just looped some cord in myself.





yeah it was just a leash loop but it makes you wonder about Dynafit quality control... a brand I used to have a good amount of trust level for
.

postscript -

After sending one more email summarizing my experience thus far and the fact that I still had a pair of defective boots (to as many dynafit warranty related addresses as I could dredge up and linking to the documentation here), I got a fairly prompt response from Mike saying that they would send me a new pair of shells.

Finally got them today... immediately tested them; both left and right boot line up square as they should, hallelujah! I think I may be picking up some new boot shopping habits... and the next time I mount a pair of bindings, it'll be a whole lot less frustrating.

Sometime due process requires a little ruckus and persistence--not that it should.

"Sanity may be madness but the maddest of all is to see life as it is and not as it should be." - Don Quixote

Hopefully there's some benefit to all this beyond what's here.

nice send after a difficult bushwhack, Stefan. true to style.

appreciate the last two lines of your last post--rich.

Rad; far better late than never. Thanks Dynafit.