Home > Forum > Categories > Random Tracks > PC Problems...Computer geniuses help!

PC Problems...Computer geniuses help!

  • jcocci
  • User
  • User
More
16 years 8 months ago #187335 by jcocci
Replied by jcocci on topic Re: PC Problems...Computer geniuses help!


Done, and there were a few yellow QUESTION marks.  Not sure if this helps, but after clicking on the items listed, it told me drivers for these were not installed.  This list includes: Ethernet Controller, Network Controller, PCI Device, PCI Modem, SM Bus Controller, Video Controller, Video Controller (VGA Compatible). {Ski Ski Ski!}

i.e.- when I try opening Windows Media Player, it just tells me that I need to connect to the internet to retrieve updates.  But I can't get connected.


OK, is it a Dell? It appears that it is based on what you said the disc looks like. If it is what you need to do is go to the Dell website and go to support. You shoul dbe able to enter the service tag number for your computer (which is on a label on your computer somewhere). It will then bring you to a site where you can download the drivers (for the ones you mention above) that were originally installed on your computer. Seeing that the ethernet controller is one of them you won't be able to access the internet from your computer and will have to do it from another computer. Once you have downloaded all of the drivers save them to a USB stick or some sort of drive and then plug that into your computer and install them all. Or you could judt download the Ethernet driver onto another computer and install that on your machine and tehn access the inter to download and install directly to your computer. Does that make sense? Feel free to give me a call if you want and I can explain it better for you if need be.

Please Log in or Create an account to join the conversation.

  • lordhedgie
  • User
  • User
More
16 years 8 months ago #187337 by lordhedgie
Replied by lordhedgie on topic Re: PC Problems...Computer geniuses help!
jcocci's got you on the right track. You'll need to borrow your girlfriend's computer while she's skiing and go to the website of the company that made your computer to find the drivers. The ethernet driver is the most important, since with it you'll be able to access the Internet and download other drivers yourself. Unfortunately installing drivers isn't completely standardized -- sometimes they're .EXE programs that run and install the drivers, sometimes they're just the driver files with an .INF descriptor file. Generally you can just double-click on them and they'll work, but not always.

Please Log in or Create an account to join the conversation.

  • Stugie
  • Topic Author
  • User
  • User
More
16 years 8 months ago #187338 by Stugie
Replied by Stugie on topic Re: PC Problems...Computer geniuses help!
Sweet! John, Lordhedgie, much obliged! I'm going to try it tonight (the girl's got my flash dr) and I'll try it tonight. Let you know the results...

Please Log in or Create an account to join the conversation.

  • Stugie
  • Topic Author
  • User
  • User
More
16 years 8 months ago #187343 by Stugie
Replied by Stugie on topic Re: PC Problems...Computer geniuses help!
I am happy to announce that I am now typing this msg from my computer. I don't think I've fixed everything yet, but I do have internet working on my PC now, so I can hopefully take it from here. Got the drivers off dell.com. Thanks all for the great help!

Please Log in or Create an account to join the conversation.

  • jcocci
  • User
  • User
More
16 years 8 months ago #187348 by jcocci
Replied by jcocci on topic Re: PC Problems...Computer geniuses help!
Good to see your back in business.

Please Log in or Create an account to join the conversation.